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KARTA = the person who performs any work.
KRIYA = the technique of work performed.
KARMA = karta + kriya (action).
Domain Expertise
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A creative designer / writer / Project manager / Operations Head /seasoned in Human Resources management / Quality process management / Business Development, with a flair for analyzing business functionalities and pitching in salient features for executing assignments as per the requirements.

Operations Management

Project Management

Business Development

PR Functions

Human Resource Management (HRM)

I am endowed with excellent presentation and communication skills, coupled with an ability to effectively comprehend requirements for execution.

Human Resources Management
. Competitor Analysis
. Strategic manpower planning
. Resource alignment
. Recruitment
. Process and Policies
. Compliances

Public Relations Management
. Company representation at seminars and meets
. Handling Vendors
. Branding and advertising
. External co-ordination with clients

Project Execution
. Interaction with the clients for obtaining their specific requirements, finalization of design specifications and parameters. This involves:
. Creation of web design & animated graphics that complements and enhances the image of clients.
. Establishing the quality parameters that should be met during the design stage.
. Using latest cutting-edge design technologies & innovative measures for design.
. Executing the design activities within the time frame promised to the client.
. Extending post-implementation support to the client.

Web Development
. Interacting with clients for requirement analysis and contributing to system study and analysis.
. Designing, developing and implementing the workflow program, presentation and handling various phases of interface development based on technical specification.
. Developing Simple, useable, attractive and cross-browser web interfaces that account for speed, file size, readability and accessibility.
. Well versed with Usability, User Interface, usability Testing etc.
. Developing full site and integrating with Application by following steps like:
- Requirement Analysis
Usability Testing
- Template Development
- Create form using HTML components

Client Servicing
. Providing value added customer services by attending customer queries, issues & resolving customer complaints on performance bottlenecks.
. Mapping client’s requirements and coordinating implementing processes in line with the guidelines specified by the client.
. Identifying improvement areas & implementing measures to maximize CSI levels. Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels
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